Privacy policy.

Effective Date: 04/02/2025

At FreightNI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with our services, or communicate with us.

1. Information We Collect

We may collect and process the following information:

  • Personal Information: Name, email address, phone number, company name, and billing/shipping details when you inquire about or use our services.

  • Technical Data: IP address, browser type, device information, and cookies for website analytics and security.

  • Communication Data: Emails, chat messages, and inquiries submitted via our website or customer support channels.

2. How We Use Your Information

We use the data we collect to:

  • Provide and improve our logistics and warehousing services.

  • Respond to inquiries, process orders, and manage customer relationships.

  • Analyse website performance and enhance user experience.

  • Comply with legal requirements and prevent fraud.

3. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality and analyse visitor behaviour. You can manage your cookie preferences in your browser settings.

4. Data Sharing & Third Parties

We do not sell your personal data. However, we may share the necessary information with:

  • Trusted service providers (e.g., payment processors, shipping partners, IT support) for business operations.

  • Legal authorities if required, to comply with legal obligations.

5. Data Security

We implement security measures to protect your personal information from unauthorised access, loss, or misuse.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal data.

  • Object to certain data processing activities.

  • Withdraw consent for marketing communications.

To exercise these rights, contact us at enquiries@freightni.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

8. Contact Us

For any privacy-related questions, please reach out to:

enquiries@freightni.com

FreightNI, Unit 3 F RedBrae Business Park3 Drumalig RoadTemple, Lisburn BT27 6UD, United Kingdom